The Focus Group has always provided support services for its clients - as part of integrated programmes of work or, separately, as required. Sometimes these services are inputs to a major review (i.e. market research) or as part of action plans arising from such reviews (i.e. human resource development).
| Strategic focus areas | Methodologies | Examples |
| Human Resource Development |
Organisational review HR performance review Personal development & skills needs assessment Framework strategy |
HR strategy for Eaden Lilley Retailing Group HR strategy for Cambridge Optical Group |
| Information/ Communications Management |
Information & communications audit (inc. IM&T/ICT) Strategy/Action Planning Training requirements Performance Management |
Review of internal/external communications and information management - Suffolk Health Internal information and communications study - Papworth NHS Trust Communications and Information Management Review - Cambridgeshire Social Services Directorate |
| Project Management |
Team dynamics Management of objectives, programmes & budgets Monitoring, reporting & appraisal |
Skills Audit in the Anglia Region - European Union Occupational Health Helpline & website - Department of Health |
Market, Economic & Business Research Staff Attitude Surveys
|
Objectives setting Agree methodology/ies Research/review Strategic analysis Report/recommendations Facilitation |
State of the industry - National Fed. of Builders Effect of pedestrianisation on consumer shopping habits - E. Cambs. District Council Trust-wide staff attitudes survey - Papworth NHS Trust |
Non Executive Directors Interim Managers |
Review corporate objectives Appraise management team dynamics and requirements Recruitment and selection Performance management |
Review of role of NEDs in SME sector - Cambs. Business Link Appointment of NEDS to the board of Focus 80 Ltd Selection of candidates for NED appointments - NHS Appointments Commission |
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