Clients often seek our help when new services or products are being developed or where existing one are being expanded or re-positioned. Before full business and financial proposals are agreed feasibility and modelling are helpful and this phase will frequently include laying the foundations for stakeholder strategies and the emergence of strategic partnerships.
| Strategic focus areas | Methodologies | Examples |
| Feasibility Study | Agree corporate & business objectives Market & stakeholder research & analysis Financial appraisal Delivery model Business case |
Feasibility of establishing a regional occupational health & safety service for SMEs – Department of Health Feasibility of capital expansion of conference and catering facilities – Clare College, Cambridge Feasibility of privatising catering services – Lifespan NHS Trust |
| Strategic Partnerships | Review existing partnership working New vision & key objectives Develop best practice model Build PI framework |
· A partnership for Economic, Social & Environmental Development – Fenland DC Review of strategic partnership/s Sunderland City Council – Audit Commission |
| Strategic Modelling | Service review Organisational frameworks Management systems Service delivery model Marketing strategy |
Service delivery model – Occupational Health & Safety Consortium Clinical Governance Framework - North Herts NHS Trust Artist’s Workshops model – Colchester Bor. Council |
Customer/User Facing Strategies |
Customer/user research & analysis Key objectives setting Marketing/communication policies & programs Training/induction |
Review of Leisure Services and production of business & marketing strategy – Fenland District Council Customer care strategy, policies and training – Omnico (Haymills plc) |
| Public/User Consultation & Involvement | Consultation and user involvement modelling Action planning and setting PIs Outcome analysis |
Planning for the introduction of user involvement – Shelford Medical Centre Review of consultation – Cambs. Constabulary |
| Business & Financial Planning | Market/product assessment Resource & capacity planning 1 and 3 year business and financial framework |
Business and financial framework – Kartupelis Associates Business & financial plan – Awan Holdings 3 Year Business Plan – Cambridgeshire Community Foundation |
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